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Nortel Survivable Remote Gateway Portfolio
Overview
The Nortel Survivable Remote Gateway (sRG) 10 (bCM 200) and sRG 10 (400) seamlessly extend the services and applications of a Communication server 1000 series system at a headquarters site to the smallest remote sitesIn addition to the 10 (200) and the 10 (400), there is a new “mini” model for the smaller branch office, known as the Nortel Survivable Remote Gateway (SRG) 50 (available Q3 ‘05). Introduced with Communication Server 1000 Software Release 4.5, it is cost optimized for sites ranging from between 5—32 users.
While the nortel sRG 10 platform is based on the market-leading small site IP telephony solution and business Communications Manager 200 and 400, the survivable Remote Gateway 50 is based on the bCM 50The series has been designed to provide continued telephony services for IP clients under network failure conditions — and to do so in a very cost-effective manner at smaller locations.
The SRG portfolio is not only cost effective at smaller sites, but are also highly reliable solutions that include the intelligence to drive nortel IP terminals while providing IP routing capabilities and a suite of PsTn interfaces to enable local PsTn accessThey are capable of addressing the needs of smaller branch offices ranging in size from 5 to up to 80 users.
Typical applications
Enterprises today are increasingly considering the benefits of deploying IP voice solutions because of the multiple business benefits these solutions deliverone of the main benefits is the ability to centralize applications and service platforms and provide access to these services simply by enabling a Wan connection between locations.
Cost-optimized for branch locations supporting 5 to 50 users, the nortel sRG solutions seamlessly extend the services and applications of a Communication server 1000 or 1000M system at a headquarters site to the smallest remote sites.IP telephony users can benefit from the rich features and applications and lower cost of ownership associated with a centralized nortel Communication server 1000/1000M system, while ensuring that a basic set of features is available to those same users if Wan/network failures or performance issues prevent IP connectivity to the main Communication 1000 location.
Nortel sRG solutions will be primarily deployed as a key component of a nortel Communication server 1000 solutionas such, it is part of a solution that provides industry leading features as well as productivity enhancing and revenue generating applications to enterprises across all industries.
Key Points
nortel sRG Portfolio is based on the award-winning and market leading nortel business Communication Manager 50/200/400 platform.It includes a complete set of voice services, voice applications and data networking services to provide unsurpassed flexibility in meeting current and future communication needs of enterprisesCost effective at smaller sites, these solutions are highly reliable and include the intelligence to drive the common nortel suite of IP terminals and provide VoIP gateway and PsTn interfaces to enable local PsTn accessIn addition, they already include extensive interoperability capabilities with the Communication 1000 platform via H323 with plans to add support for interoperability via H323 for the nortel MCs 5100, Cs 2100 and Communication server 2000The platform is an integral part of nortel enterprise portfolio and is continuing to evolve and expand capabilities to better and more cost effectively meet customer needs in this small site IP solutions segmen nortel sRG Portfolio extends the nortel Communication server 1000 desktop feature and user interface to remote users and gives them full access to the same applications as the main site.Remote users can share applications like Messaging, Contact Center and many othersand, because the Communication 1000 and nortel sRG solution allows distribution of trunking across the Wan, remote users can also get dial tone from their local central office or from any other IP telephony gateway hosted by Communication server 1000 additionally, SRG Portfolio provides a full suite of IP-based data and routing capabilities including DHCP, Web caching and firewall.
Features and Benefits
by implementing a nortel sRG solution, a business can:
• Streamline costs
- Improved network management — Supporting voice and data networks has become a major annual business expense, particularly as more and more business-critical processes move “online.” Converged networks, like those enabled by nortel Communication server 1000, offer solid opportunities to improve technical support efficiencies through simplified networks and centralized or remote managementnortel offers complete remote access to all system management information and administration processes.Administrators can program and manage it from any PC on the network using a set of Web-based tools with optivity Telephony Managerand by delivering enhanced event descriptions and identification, SRG lets businesses easily isolate trouble spots.In contrast to nortel enterprise Media Gateway 1000b, sRG provides only the critical system services to IP terminal users when it is cut off from the main nortel Communication server 1000/1000MTherefore, it can streamline the amount of information that needs to be programmed at the branch office site, reducing the total cost of provisioning and supporting the office.
- A single box solution — In addition to supporting telephony, also delivers IP routing capabilities that include support for VPNand a full suite of data services like DHCP and Web cachingIf an enterprise is opening a new office, can eliminate the need for an external router in most cases, thereby reducing the enterprise’s upfront costs. If the organization wants to use an existing router, interoperates flawlessly in that environment as well.
- Distribution of trunking across the WAN — Although toll charges have fallen over the past several years, telecommunications service budgets continue to grow as new applications place greater demands on the networkConverged networks offer the opportunity to increase the use of existing network resources and potentially reduce the number of required network resources.Convergence can also apply to network access.supports local PsTn access to the remote site, allowing organizations to contact the branch via a local number and minimize costs for local external callsIn addition, users at the main office (on the Communication 1000) can use the sRG branch trunks to contact customers local to that branch and vice versa.
• Improve productivity
- Consistent features and applications — Businesses seek simplification as a way to cut operating costs, increase employee productivity and thereby strengthen the business for long-term successsRG extends the powerful and intuitive features of the nortel Communication Server 1000 to the smallest remote sites, providing users at the remote site with access to the same set of features and applications (including unified messaging, conference bridge, contact center, etc) as the users at the main siteThis capability enables employees at all sites to communicate more effectively with each other and be more productive.
- Coordinated dialing plans — With Nortel SRG, a business can establish a single numbering plan for all locations so employees can more
easily contact their co-workers at other locationsThis dialing plan can be centrally configured and managed.
- Distributed call center agents — Nortel SRG can accommodate geographic independence of call center agents, supporting them via a single call serverThe advantages to the enterprise include increased revenues and lower costs resulting from reduced overhead.Plus, call center agents can benefit from not being restricted to a single location.
• Improved business continuity
- Survivability — In the normal mode of operation, the IP sets on communicate transparently from the branch to the nortel Communication server 1000When the branch is isolated from the Communication 1000 for any reason, such as Wan failure, the IP sets re-register to the sRGUsers have access to a set of critical telephony services allowing them to continue to do business normally and access emergency personnel if necessary
easily contact their co-workers at other locationsThis dialing plan can be centrally configured and managed.
- Distributed call center agents — Nortel SRG can accommodate geographic independence of call center agents, supporting them via a single call serverThe advantages to the enterprise include increased revenues and lower costs resulting from reduced overhead.Plus, call center agents can benefit from not being restricted to a single location.
• Improved business continuity
- Survivability — In the normal mode of operation, the IP sets on communicate transparently from the branch to the nortel Communication server 1000When the branch is isolated from the Communication 1000 for any reason, such as Wan failure, the IP sets re-register to the sRGUsers have access to a set of critical telephony services allowing them to continue to do business normally and access emergency personnel if necessary
Technical specifications
Features Nortel Survivable Remote Gateway 1.0 BCM 200 Nortel Survivable Remote Gateway 1.0 BCM 400 Nortel Survivable Remote Gateway 50
Capacity 90 IP stations 90 IP 32 IP
Terminals Supported • Nortel IP Sets (2001, 2002, 2004, 2007, IP SoftPhone 2050 and MVC 2050)
• Analog Sets
• WLAN Sets 2210/2211 • Nortel IP Sets (2001, 2002, 2004, 2007, IP 2050 and MVC 2050)
• Analog Sets
• WLAN Sets 2210/2211 • Nortel IP Sets (2001, 2002, 2004, 2007, IP 2050 and MVC 2050)
• Analog Sets
• WLAN Sets 2210/2211
PSTN Interfaces Supported All BCM trunk MBMs — Global Analaog Truink, Digital Trunk (T1/PRI), BRI All BCM trunk MBMs — Global Truink, Digital Trunk (T1/PRI), All BCM trunk MBMs — Global Truink, Digital Trunk (T1/PRI),
Applications Hosted by main site — no local applications Hosted by main site — no local applications Hosted by main site — no local applications
Dimensions 18.3” W
17.5” D
3.5” H 18.3” W
17.5” D
3.5” H 12” W
8.5” D
2” H
Power Standard Power Supply — Auto Sensing; 300 Watts; 90/264 VAC; 6.0A / 3.0A, 60/50 Hz
Redundant Power Supply — SRG 1.0 (BCM 400) only
Auto Sensing; 350 Watts; 90/264 VAC; 7.0A / 3.5A, 60/50 Hz External Power Supply